Zendesk Federated Search

6min

1.Create an API key for Archbee IntegrationGo to  your Zendesk admin control panel https://{zendeskSubdomain}.zendesk.com/admin/apps-integrations/targets/targetsand add an API key for Zendesk - Archbee integration.
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Zendesk API key - Archbee integration
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2. Archbee Zendesk integrationGo to your Archbee Account > Integrations https://app.archbee.com/settings/team-integrations
Scroll to Zendesk Integration and fill the form.
Archbee Zendesk Integration
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3. Sync Archbee Space with ZendeskGo to a space that is or will published and activate Zendesk sync.
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After space publish, go  Zendesk Help Centerhttps://{zendeskSubdomain}.zendesk.com/hc/admin/general_settings and activate Search Settings:
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Click Manage  from Search Sources 
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Click Add Search Sources
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And activate your Archbee Docs External content.
If an Archbee Space Zend Federated Sync Status is disabled, after space publish, Archbee will automatically unpublish Zendesk Source.
4. Using Zendesk Help Center SearchAnd now you can go to your Zendesk HelpCenter Domain and use zend desk Search:
https://{zendeskSubdomain}.zendesk.com/hc/en_us 
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