HOSTED SPACES
Public Access Controls

Manage mail templates

3min

This setting can be applied to the Private Accounts & Magic link authentication options

Our Mail Templates feature empowers you to customize the emails sent for password resets, new account registrations, and email signatures. With this feature, you can personalize the text and add custom branding (logo and colors), ensuring a consistent and professional look for your organization's email communications.

Key Features

  • Customize Password Reset Emails ā€“ Personalize the content users receive when resetting their password.
  • Modify New Account Emails ā€“ Edit the welcome message for new users.
  • Set a Custom Signature ā€“ Add a personalized sign-off for all emails.
  • Branding & Identity ā€“ Integrate your company logo and colors into email templates
  • Live Preview & Testing ā€“ Send test emails to verify the final design before going live.

How it works

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Step 1: Access the Mail Templates Feature

  • Navigate to Space Settings > Public Access Control > Manage Mail Templates in your dashboard.
  • Here, you will see different email sections available for customization.
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Step 2: Customize Email Messages

  • Forgot Password Message: Modify the text for password reset emails.
  • New Account Message: Edit the welcome email for newly registered users.
  • Ending & Signature: Personalize how you Ending & Signature looks like
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Step 3: Add Branding (Logo & Colors)

  • Click Customize Logo & Colors to open branding settings.
  • Upload your company logo to appear in all emails.
  • Select custom theme accent color that align with your brand identity.
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Step 4: Test and Deploy

  • Use the Send Test Email button to preview how your emails will look.
  • The customized emails will be sent automatically when triggered.

Why Use Custom Mail Templates?

šŸš€ Stronger Branding ā€“ Reinforce trust with company-branded emails. šŸŽÆ Enhanced User Experience ā€“ Provide clear, professional, and personalized communication. šŸ’” Flexibility & Control ā€“ Update messages anytime to match company tone or policy changes.

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