20min

Social Media Specialist

Our SaaS product helps software development & product teams build better software through amazing documentation.

We're an early-stage startup, and looking for clear thinkers to join our mission of making documentation & async communication easy & popular.

To support and accelerate our growth, we are hiring a Social Media Specialist to develop and own our social media channels. This role will be a critical driver to growing our brand and customer base. 

About You

You are creative, and a self-starter. You are able to create engaging content.

You have empathy towards our customers and team members, and you have a test-and-learn mindset. You are humble, can prioritize aggressively, and are eager to roll up your sleeves. Above all, you believe in our mission to unlock documentation as a growth driver for software companies, and are excited to share that story with the world.

Responsibilities

  • Own the end-to-end management of social media channels
  • Create engaging and relevant content to our audience
  • Be proactive on social media interactions with potential customers and competitors
  • Monitor KPIs and own reporting to effectively communicate performance and analyses to the broader team and leadership
  • Lead the evolution of our social media tech stack as our go-to-market function scales
  • Collaborate with sales, marketing, product and customer success team members

Requirements

  • 1+ years of experience in a social media marketing operations function within the B2B technology space
  • SaaS experience is required
  • Excellent command of written English
  • Hands-on experience writing engaging content that generates responses and conversation
  • Proven ability to align with the team across marketing and sales
  • Experience with social media automation tools
  • Experience working in a fast-paced startup environment

What we offer

  • remote work and asynchronous communication environment
  • growth opportunities as the company scales
  • 25 days of paid time off annually
  • a healthy 40-hour workweek
  • $30k-$40k gross yearly
  • significant stock-options as an early-stage employee

Hiring process

  • 30-minute technical interview conducted by a senior team member
  • take-home exercise, if applicable (paid)
  • a virtual session with the founder, 2 hours in total
  • reference call



Updated 30 May 2022
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