Feedback Analytics
To track the feedback from the visitors that read the published documentation, you will be using Feedback Analytics to receive votes and comments for each document.
At the end of the page, in the bottom right corner, there's a question:
Did this page help? 👍 Yes / 👎 No
Once the reader clicks on any of the votes, a comment pop-up will show where they can provide feedback about the document. After clicking submit, you will see the votes and comments for the respective Space where the document was created.
Go to the Space and click the Settings icon ( ⚙️ )
Click on Appearance tab under the Public Docs Settings section
Scroll down to Public View Configuration
Enable Doc Feedback (by default is hidden)
Go to the Space and click the 3 dots ⫶
Now click on Feedback Analytics
The Feedback Analytics panel will show the data for the past 30 days with an overview of:
- Average score
- Upvotes vs. Downvotes
- Number of overall responses
- Number of upvotes
- Number of downvotes
